Support for our installations.
Obviously a fixed system installation cannot be returned to base, and in some cases the whole system could become unusable due to one piece of equipment having being sent away for repair. Therefore we can provide a service support package.
Our cover can provide first line telephone support, on-going regular maintenance, servicing and cover or temporary replacement units to cover for breakdown or repairs and can include updates to the control system programming.
The cost of this cover is tailored to your support requirements and is dependent on the size of the system and the components within it, please ask us for a quotation.
Our Google Reviews
Customer Testimonials: Highlighting Our Many Excellent Reviews.
Michael L.on
Richard was very prompt in sending out the mount I ordered and it arrived quickly. Customer service is top notch. Would recommend and buy from Richard and UK Home Cinemas again.
Lubna MajeedonRichard and his excellent team created an absolutely amazing cinema room for us, beyond our expectations and within our budget. They were polite, tidy and worked diligently. Can't recommend them highly enough. If you're considering making a cinema room, this company is the best, so professional and a pleasure to deal with. We've had our cinema room for a couple of years now, and we absolutely love it, as do friends and family.
Osama SamaanonRichard’s expertise and consultative approach, makes him a real pleasure to work with. The project turned our double garage into a home cinema room run via Control 4. The garage itself posed a number of constraints (location of the consumer unit, water cylinder, heating controls, etc), which Richard worked through to provide us with a number of options. Their approach encompassed collaboratively working with the building contractor, carpet provider, and cinema seating provider. UK Home Cinemas fitted us the perfect home cinema, and the end result exceeded our expectations. We cannot recommend them Richard and the team highly enough.
Imtiyaz PatelonRichard provided excellent advice regarding a specialized low-profile Sony projector bracket. My order arrived promptly and in perfect condition. Later, I decided to change my projector and no longer required the bracket. Without hesitation, Richard arranged the return and issued a full refund. I also reached out to him for guidance on speaker placement, and he kindly shared some very helpful information via email. His service has been outstanding, and his willingness to offer professional advice free of charge reflects a truly commendable attitude.
Eric HeymannonOne gets the most trustworthy customer support here, that I have experienced in home theater business. Without "UK Home Cinema" hunting a quick sell, you can feel the passion and professionalism that's behind the customer centricity that I experienced. Thank you very much for your service!